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Attendee FAQs

Questions? We have answers! Check out our full list of frequently asked questions below.

Basic Show Information

What are the dates and location of NRA Show 2018?

The 2018 National Restaurant Association Restaurant, Hotel-Motel Show® will be held May 19-22 at McCormick Place in Chicago, Illinois.

What are NRA Show hours?

NRA Show Exhibit Hall Hours:

  • Saturday, May 19 - Monday, May 21: 9:30 a.m. - 5:00 p.m.

  • Tuesday, May 22: 9:30 a.m. - 3:00 p.m.

Who may attend NRA Show?

NRA Show is open to professionals involved in the restaurant, foodservice and hospitality industry.

Registration and Badges

When will registration for NRA Show 2018 open?

Attendee registration for NRA Show 2018 is now open. Register now.

How much does it cost to register?

Early-bird registration is $59 through 5:00 p.m. ET Friday, November 17, 2017. Advance registration runs November 18, 2017 - April 6, 2018, at a cost of $79. On-site registration runs April 7, 2018, through the close of NRA Show on May 22 and is $119.

What is included with my NRA Show badge?

  • North Hall Exhibits

  • South Hall Exhibits

  • Lakeside Center Exhibits

  • BAR at NRA Show

  • Bellavita Italian Pavilion

  • Foodamental Studio

  • Innovation Hub

  • Education Sessions at Innovation Theater and the Learning Center

  • TECH Pavilion

  • World Culinary Showcase

  • Signature '18

  • NRA Show Block Party

Will badges be mailed in advance of the Show?

Show badges can be picked up onsite or mailed in advance of the Show. If badge mailing is chosen, it will be mailed to your attention at the address selected during the registration process. If you register after May 4, 2018, badges must be picked up at McCormick Place.

What will be included with the Show badge if I elected to have it mailed to me?

Show badge mailing will include the Show badge, transportation guide and a complimentary Metra Electric Train Ticket. Badge lanyards and Show bags will be available throughout McCormick Place.

Do I have to be an NRA Member to attend?

No, but you must be affiliated with the restaurant/foodservice or lodging industry. A business card or tax ID number is required to register for the Show. Your company's accounting/finance department can provide you with the tax ID number. Please note: NRA Show is for trade only and not open to the public.

Do NRA Members receive complimentary badges to attend the NRA Show?

Yes. Members of the National Restaurant Association are entitled to receive a complimentary badge to NRA Show only.

Who do I contact if I have questions about NRA Membership or my NRA Membership account information?

Contact NRA Membership by phone at (855) 514-8115.

Can I use a credit card or a check to register?

Registration may only be paid for with a credit card. We accept all major credit cards (American Express, Diner's Club, Discover Card, MasterCard and Visa). Please note: We do not accept checks.

Are purchase orders and wire transfers accepted?

No, purchase orders and wire transfers are not accepted.

What are the refund and cancellation policies?

Registered attendees are required to submit their cancellation request to the NRA customer service department at NRA@experient-inc.com by April 6, 2018. After this time, no refunds will be issued.

Are attendee substitutions permitted?

Yes, substitutions may be made if the original registrant submits the request in writing including the name, company, phone and email of his/her replacement. Original payments cannot change and/or be substituted. If badge has mailed, original badge must be returned with the letter.

Once badge mailing has stopped, badge, letter and identification must be brought to onsite registration for substitution to occur. Please note: If badge has already been used, a substitution will not be approved.

Sharing of badges is not permitted.

Travel Arrangements

How do I make hotel arrangements?

Hotel arrangements for NRA Show 2018 can be made through NRA Show Official Housing by visiting the Hotel Discounts section of our website. Room availability and reservations are limited.

Is shuttle service provided?

Yes. Complimentary shuttle service is provided between official hotels and McCormick Place from Saturday, May 19 through Tuesday, May 22. A complete listing of hotels with corresponding shuttle route information will be available soon. [Ensure this is up to date]

NRA Show Floor

What events will occur during the Show?

Visit our NRA Show Floor page for more information on Show features and after-hours events.

How many exhibitors will be at NRA Show 2018?

We expect more than 2,300 companies.

When will you release the schedule for the Innovation Hub & Learning Center?

We expect to finalize the schedules in early 2018. [RECO: UPDATE ETA TO SPECIFIC MONTH NOW THAT 2018 HAS STARTED]

Where can I get a wheelchair or mobile scooter for the Show?

Mobile scooters can be rented from Scootaround for use during NRA Show. Please contact Scootaround directly, at the number listed below, for pricing and availability.

Scootaround
(888) 441-7575
www.scootaround.com

How do I remove merchandise from the Show floor?

Product removal from the Show floor should be accompanied by a Merchandise Removal Pass distributed by exhibitors who desire to give away product to an NRA Show attendee. The pass must be signed by a representative of the exhibiting company authorizing the attendee to remove product from their booth and the building. Security personnel will not permit attendees to leave the building without the required pass.

How long does it take to walk the Show floor?

Allow at least two days to adequately cover the entire Show.

Are children allowed in the Show?

No one under 16 years of age will be permitted on the NRA Show floor at any time regardless of affiliation or circumstances. This includes infants and toddlers. Absolutely no strollers or infant carriers (worn or carried) are permitted at any time on the NRA Show floor. Children ages 16 to 18 years of age are permitted only if accompanied by an adult at all times.

The National Restaurant Association reserves the right to request proof of age from any one at any time. This rule is strictly enforced and there are no exceptions to this policy. This rule applies to all exhibitors and attendees. Registration of anyone under 16 years of age is unauthorized and in violation of these policies.

When will I receive my Show Guide?

The Exhibit Guide & Program will be available at McCormick Place, all four days of the Show, beginning Saturday, May 19. It is not available prior to the start of NRA Show. To view NRA Show 2018 exhibitors, please view the online floorplan.

What is the dress code?

The dress code for NRA Show is business casual.

Future Shows and Additional Questions

What are the NRA Show 2019 dates?

NRA Show 2019 will take place on May 18-21, 2019, at McCormick Place in Chicago.

Who should I contact regarding exhibitor questions?

Please contact NRAexh@experient-inc.com or by telephone at (800) 967-4590 (domestic callers) or +1 (240) 439-2968 (international callers).

Who do I contact if I have additional questions?

If you have a question about NRA Membership, call (855) 514-8115.

If you have a registration inquiry, email NRA@experient-inc.com or call (800) 967-4590 (domestic callers) or +1 (240) 439-2968 (international callers).

For all other inquiries, call (312) 853-2525.